FAQ

0-500 Miles: 1-2 Days

501-1,000 Miles: 2-3 Days

1,001-1,500 Miles: 3-5 Days

1,501-2,000 Miles: 4-7 Days

2,001-2,500 Miles: 7-10 Days

2,500+ Miles: 10-14 Days

Once your designated carrier is assigned you will receive a precise ETA for your shipment.

Slap Automotive is license, bonded and insured. Our FMSCA Motor Carrier Number is MC1246707.

While we do our best match your auto shipping needs with the most responsible carriers with the best track records, from time-to-time there may be accidental damage while in transit, it is good to know that the insurance of the carrier we locate for you will protect your auto shipment in that event.

Understanding auto transport insurance is important and we think it’s valuable to explain how it works. As part of providing a great car transport service, it is our job to guarantee that the carrier we assign to pickup your vehicle is licensed and insured.

When you go with Slap to ship your vehicle, you can rest assured that the carrier assigned to move your car is fully insured and licensed with the FMCSA (Federal Motor Carrier and Safety Administration).

Your vehicle is covered by the carrier’s insurance policy that is doing the shipping. Depending on the type and size of the truck/trailer that is shipping your car, the insurance policy can cover from $100,000 to $1,000,000 of damage.

We have also provided a checklist to explain what you need to do at both pickup and delivery in case there are any issues so, you can file a claim and know that everything will be taken care of.

It is rare but, time-to-time there may be accidental damage while in transit and it is good to know that your carrier’s insurance will protect your auto shipment in that event.

Money

We feel it’s important for you to know how we determined your quote. Quotes are based on what the market demands for cars to be moved at a given time. Each quote is compared with the current rates on the National Load Board before being sent to our customers and will be reviewed periodically through the process.

Other companies might offer you a lower price to obtain your business. This method is ineffective because if the customer offers a below-market rate, it will run the probability of not getting loaded or transported on time.

Truck drivers always take the loads that pay the most first, leaving the loads that are mispriced to be moved last or not at all.

We try very hard to avoid this with our customers by quoting a fair but realistic quote up front

We do not collect a deposit from you until your car is actually assigned to be picked up by a reputable driver for a price you approve.

However, we do take your credit card information before we begin to work on finding you a carrier.

We do this because it is very common for customers to “double book” with multiple brokers thinking this will give them a better shot at getting their vehicle dispatched.

In fact, all brokers are using the same resources to find a carrier for your vehicle. So when a car is “double booked” it only delays the process and confuses the carriers who are searching for their next vehicle to pick up on their route.

By taking your information in advance, it allows us to work on finding you a driver in good faith for our efforts.

If we fail to find you a carrier at a price you are comfortable with there are NO CANCELLATION FEES and your card will NOT be charged. We only ask that you let us work on getting you the best carrier at the best price present their offers to you.

By giving us the assurance of your credit or debit card, we will do the best job possible to get you picked up on the dates you request for the price you want by a reputable carrier.

We do not get paid until you get a driver dispatched to ship your vehicle, so it is always in our interest to do the best job possible for you.

Slap Automotive is license, bonded and insured. Out FMSCA Motor Carrier Number is MC1246707.

Unlike numerous other shippers, we do not require any money from you until the day your vehicle is assigned to your designated carrier.

At the time you place your order, a credit card is provided to be kept on file. Your credit card will be authorized at the time you place your order. On the date your vehicle is dispatched to the carrier, we will process that payment for the deposit.

The balance is due at delivery with cash or cashier check directly to the carrier. *Ask our agents for credit card and other payment options.

When comparing auto transport companies, keep in mind that low-priced quotes often result in delays in getting your vehicle loaded. Choosing the right broker is vital to getting a reputable carrier for the lowest price possible.

We feel it’s important for you to know how we determine your quote.

When you’re looking for a car shipping rate, you want to understand how auto transport works.

Prices are based on seasonal market demands for cars to be moved at any given time. Each quote is prepared based on the season and the current national rates.

Slap Auto Transport does a thorough background check with each carrier for every shipment. We verify their ratings, references, and in addition, we obtain a certified copy of their insurance certificate, directly from the government agency that it is on file with.

You can have peace of mind knowing that the carrier shipping your vehicle is the very best and that there are no surprises guaranteed.

Logistics

Most auto transport trucks are quite large, up to 75 feet long. This sometimes makes it impossible to reach many residential areas.

If that’s the case with your auto move, your carrier will attempt to get as close as possible to your delivery location. We can also arrange a convenient location, like a shopping center, to either pick up or deliver your vehicle.

In some cases, we may also be able to negotiate a better rate for you to ship your car if you are willing to meet your driver at a more accessible, convenient location that works for both of you.

FAQ

Money

Logistics

Most auto transport trucks are quite large, up to 75 feet long. This sometimes makes it impossible to reach many residential areas.

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